How Does Upgrading or Downgrading My Plan Work?

Last updated: August 7, 2025

When managing your subscription, you might find yourself needing to either upgrade or downgrade your plan to better suit your needs.

Upgrading Your Plan

When you upgrade your plan, we make sure you're only paying for what you use. Specifically, we refund you for the unused portion of your current plan and then charge you for the new plan based on how many credits you still need.

How It Works:
If you’ve already used part of your current plan, we calculate the value of the unused credits and apply a refund. Then, we charge for the new plan minus the portion you’ve already used, so you're only paying for what’s left.

Example:
Let’s say you’re on the Project plan ($30/month for 4,000 credits), and you upgrade to the Bootstrap plan ($100/month for 15,000 credits) after using 2,000 credits:

  • You get a $15 refund for the unused half of your Project plan (2,000 unused credits out of 4,000 = 50% unused).

  • You’ve already used 2,000 credits, so you’ll now be charged for 13,000 credits under the Bootstrap plan.

  • Your final charge =
    (13,000 / 15,000) × $100 = $86.67
    Minus the $15 refund, your total charge for the upgrade = $71.67

This way, your usage is fully accounted for, and you're never paying twice for the same credits.

Downgrading Your Plan

Downgrading, on the other hand, works differently. When you downgrade, your new, lower plan will take effect at the beginning of your next billing cycle. You won’t be charged for the downgraded plan until the new cycle begins, so you’ll continue to pay for your current plan until the end of the cycle.

How It Works:

When downgrading, the new plan won't be applied immediately. Instead, you'll finish out your current billing cycle with your existing plan, and the new plan will be applied starting on the next billing cycle’s start date.

Example:

If you’re on the Bootstrap plan at $100/month and decide to downgrade to the Project plan at $30/month, you’ll continue to pay $100 for the remainder of your current billing cycle. The new Project plan will only take effect at the beginning of your next billing cycle. Essentially, you’ll be charged for the Bootstrap plan until the current cycle ends, and then your charges will switch to the Project plan for the next cycle.